Operational Management
Environmental Consultation Services
Operational Management
Our team consistently produces positive Net Operating Income for property ownership while delivering an outstanding culture focused community. Our leadership will develop and provide systems and guidance that produce both census growth and a positive financial ledger.
Clinical Consultation
Environmental Consultation Services
Operational Management
Our team produces positive outcomes solving industry problems. Our leaders ensure communities remain in regulatory compliance and avoid denial of payment or community closure. Our team will develop and provide systems and guidance to produce both resident satisfaction positive census growth.
Environmental Consultation Services
Environmental Consultation Services
Environmental Consultation Services
Our team ensures communities remain compliant with Life Safety Survey and Department of Homeland Security inspections. They are equipped to trouble shoot and repair: Fire Panels, Sprinkler Systems, Magnetic Lock Systems, HVAC, Plumbing and Boiler issues.
Business Office Consultation
Create A Culture Focused Community
Environmental Consultation Services
Our team will stabilize and recover outstanding accounts receivable overseeing all aspects of resident accounts. Our Business Office Specialist will also monitor and report on key metrics such as cash collections, days outstanding, unbilled, and denial of payment.
Medicaid Waiver Services
Create A Culture Focused Community
Create A Culture Focused Community
Our Medicaid experts are experienced in licensing Assisted Living Communities as Medicaid Waiver Providers. We don’t stop at the application process or at licensure, our team continues to work with the community to enroll eligible residents with Home and Community Based Services (Medicaid Waiver).
Create A Culture Focused Community
Create A Culture Focused Community
Create A Culture Focused Community
At 1019 Senior Living, we focus on creating a culture where both residents and team members thrive. We provide education, leadership and training to ensure we develop the highest level of customer service.
Chief Executive Officer - Heather Kesler
Prior to founding 1019 Healthcare Solutions, Heather's experiences include more than 25 years of long-term care executive leadership experience. She became a Licensed Health Facility Administrator in 2002 and has served in a variety of executive leadership roles both at facility and corporate levels. Heather specializes in company culture reset, stabilization and turnaround. Heather's core belief of creating a holistic resident centered culture is the foundation of 1019 Healthcare Solutions. Heather is a graduate of Indiana State University. She is a member of the American College of Healthcare Administrators and a past Executive Commitee Board Member of LeadingAge of Indiana.
Chief Financial Officer - James Kesler
Prior to consulting with 1019 Healthcare Solutions, James' experiences include Area Director of Operations for Bloom Senior Living’s Indiana Region, as well as Executive Director for
national and regional operators. His expertise and success in community turnaround has been featured in LEVIN Associates magazine. James’ commitment to his core values of creating a living environment that fosters resident growth and independence and providing associates with the tools, resources and encouragement to achieve greatness are keys to each community's success. He is a graduate of Indiana State University, and The University of the State of New York.